The Challenge

The team at Riley Summers was approached by a lawn care company based in Charlotte, North Carolina, who wanted to expand its customer base by driving more organic traffic to its website. The business had a very loyal customer base and relied heavily on word-of-mouth referrals and seasonal advertising. However, this left gaps in their lead generation abilities during the off-season.

Upon reviewing the company’s website, it was outdated in both it’s design and usability and, had limited visibility for important keywords related to lawn care services in Google search.

The Primary Issues We Needed To Resolve

#1 = Low Organic Traffic: The company’s website had low visibility on search engines and after reviewing the website’s Google Analytics account, we determined that it was obtaining less than 300 organic visitors per month.

#2 = Poor Keyword Rankings: The site was not ranking highly enough in Google Organic search for important keywords like “lawn care services Charlotte” or “lawn maintenance near me.”

#3 = Outdated Content: The website architecture was outdated and lacked well-structured, optimized content that focused on the services that the business offered.

#4 = Minimal Backlinks/Authority: The domain had very few backlinks – for context, backlinks are essentially votes from other business that “link” to your website via a clickable link on their website (sometimes, this can be a company logo). Google looks at these “votes” to help determine the quality of the copy on a website and, the ability of the business to provide great service to Google users. Based on our research, this lack of backlinks was a contributing factor that was preventing the website from ranking more highly in the Google Organic search results.

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Mark Riley

Founder & Managing Partner

Drive More Leads and Generate More Sales With Riley Summers!                                                                 *

Drive More Leads and Generate More Sales With Riley Summers!                                                                 *

The Riley Summers Goals

  1. We agreed to increase organic traffic to the website by 75% over a period of six months.
  2. We agreed to improve keyword rankings for high-value lawn care search terms in the local market.
  3. We agreed to generate more leads via the website – specifically via the contact form and from phone inquiries.
  4. We agreed to enhance the company’s overall online visibility and authority in the lawn care industry.

90%

Increase in Traffic

Driven via organic search and optimized content

65%

Increase in Lead Volume

A result of targeted SEO and a better website experience

50%

Increase in Visibility

By optimizing a Google Business profile for Local search

The Riley Summers Strategy

Our team developed a comprehensive SEO strategy that focused on improving the quality of the content that was published on the website, to determine important keywords and work to significantly improve keyword rankings, and to assist with local SEO to help boost lead generation.

  • Comprehensive Keyword Research: When taking on a client needing search engine optimization, we begin by performing what is called “keyword research”. We have various tools to do this which ultimately help us to identify relevant, high-traffic search terms from users that a high probability to need those services now or, in the near term future. In this instance, keywords like as “lawn care Charlotte,” “lawn mowing services,” “yard maintenance service,” and “landscaping Charlotte NC” were selected.

    We also included what are called “long-tail keywords” – these are phrases that are more broad in nature compared to a “high intent” search term. For example, someone may be searching for information about how to kill weeds in their lawn – this is an opportunity to provide subject-matter expertise via a blog entry, while also using that content to promote the services of the lawn care business.

  • On-Page Optimization: We begin with what are called “Title Tags” and “Meta Descriptions”. There are best practice guidelines for things like character lengths and, opportunities to add targeted keywords into these specific sections of a web page. For example, the “Meta Description” is a sentence or two (up to 160 characters) that Google uses to display what the page is about in Google search. This presents the lawn care business with an opportunity to create a unique and compelling
    description to encourage clicks from search engine results pages (SERPs).

  • Content Optimization: Geographically focused service pages were also to be rewritten and include relevant keywords naturally within the content, while also providing detailed descriptions of lawn care services such as mowing, fertilization, weed control, and aeration. This opens up the pages to more search terms that are relevant to the core service offerings of the business.

  • Internal Linking: Internal linking is a method used to connect content to applicable/relevant pages throughout a website making it easy for users to find related content within the website. From a search perspective, this also speaks to the “bots” from Google that scan a website and provides an opportunity to make that process as easy as possible. We decided to implement an internal linking strategy to help users and search engines navigate the website more effectively.

  • Content Creation: The analogy “content is king” is still relevant. The 10X team created a content calendar to publish blog posts on topics related to lawn care on a regular cadence (4 per month / 1 per week). Topics included “Seasonal Lawn Care Tips for Charlotte Residents” and “How to Prepare Your Lawn for Spring.” These articles were optimized for local SEO and provided valuable information for potential customers.

  • Service Area Pages: Specific pages were to be created for surrounding areas like Matthews, Huntersville, and Concord, optimizing for local search terms such as “lawn care services in Matthews, NC.”

Mark - Close Up
Mark Riley

Founder & Managing Partner

Drive More Leads and Generate More Sales With Riley Summers!                                                                 *

Drive More Leads and Generate More Sales With Riley Summers!                                                                 *

  • Local SEO and Google My Business Optimization: The company’s Google Business profile was to be fully optimized – this included updating the existing account with up-to-date information, including business hours, contact details, and service descriptions. Adding optimized images to the profile and, ensuring the business was correctly categorized were also priorities.

    Local business citations were also to be added to local business directories to improve the company’s local search presence. Google looks at these signals and compared them to the Google Business profile of a given business. The information needs to be accurate, consistent and truthful every time a citation is published.

    We also provided an outline of reputation management services for the lawn care business, in an effort to help them capture the reviews of satisfied customers to on the Google Business profile. Reviews are a very important component of the decision making process for many users and, can help to improve the company’s visibility in local search results. Visibility in Local Services Ads (another topic) can also be impacted by Google reviews.

  • Backlink Building: We outlined and initiated a backlink-building campaign, reaching out to local blogs, business directories, and industry websites to secure high-quality backlinks (“votes” from other websites). A selection of guest posts were written for local home improvement and gardening blogs, with keywords in that content linking back to the company’s website to help build authority. We used other processes however, these are part of the secret sauce that we use to drive our clients ahead of the competition.

  • Technical SEO Improvements: Following a complete technical audit of the website, we were able to determine issues with page-loading times, broken links and pages throughout the website, title and meta descriptions that may have been missing &/or not in accordance with best practices. The audit also reviewed software being used to run the website and if more efficient options were available.

    As many of the users that were coming to the website while looking on a mobile device, we also wanted to ensure the website was mobile-friendly. This means the website loads correctly when it’s viewed on a mobile device and, is easy to use when interacting with it on a mobile device.

    The 10X team also created and added “Schema markup” – a code language that is not seen by regular users but IS seen by Google and other search engines. There are many types of schema however, in this instance we used a version that included the name of the business, it’s location, contact information, the type of business and more. This effort can help to result in more organic visibility in relevant searches.

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Analysis  |  Strategy  |  Execution  |  Results

Now, The Results!

Within six months of implementing this SEO strategy, the lawn care company saw significant improvements in organic traffic, keyword rankings, and lead generation.

  • Significant Traffic Increase: The company’s website saw a 90% increase in organic traffic, growing from 300 visitors per month to over 570 visitors.

    The majority of the new traffic came from local residents searching for lawn care services. This is a clear indicator that 10X’s SEO efforts were effectively targeting potential customers.

  • Improved Keyword Rankings: The company’s website also began to rank on the first page of Google for several high-value keywords, including “lawn care services Charlotte,” “lawn maintenance Charlotte,” and “lawn mowing near me.” Other, long-tail keywords like “affordable lawn care Charlotte” also saw significant ranking improvements, which in turn helped to drive more qualified traffic to the website.

  • Increased Lead Generation: The number of leads generated through the website’s contact form and phone calls increased by 65% over the six-month period.
    The content and service area pages contributed the most to this increase with some of those inquiries coming from surrounding towns, thus expanding the company’s reach beyond their home market of Charlotte.

  • Enhanced Local Presence: Following the revisions to the company’s Google Business profile, we measured a 50% increase in profile views and a 40% increase in actions – with “actions” meaning calls from the profile, visits to the website &/or users asking for directions to the business. An increase in the number of positive user reviews on Google and improved local SEO obtained via the citation efforts outlined earlier, saw the lawn care company became one of the top-rated service providers in the Charlotte area.

  • Stronger Domain Authority: Following the increase of backlinks (“votes”) now pointing to the website, the site’s domain authority improved significantly which helped to solidify the company’s position as a trusted local service provider in the lawn care industry.

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