The Challenge
This study is based on a smallish personal injury law firm that is based in Chicago. The firm was having some difficulty attracting and generating new clients via their website. In an effort to resolve this, they approached 10X Marketing Group to help with increasing organicly-generated traffic, improving the overall online visibility on the website, and to generate more leads.
After reviewing Analytics, the firm’s website had quite a low volume of traffic, and the firm’s primary sources of leads were from either referrals or via local advertising efforts. After performing an analysis by 10X, it was determine their online presence was underperforming primarily as a result of poor SEO practices, a noticeable lack of relevant content, and the firm has minimal engagement with potential clients if they had left a review.
The Primary Issues We Needed To Resolve
#1 = Low Website Traffic: After reviewing data in Google Analytics, it was determined that the firm was receiving less than 500 new, organic visitors per month. For the monthly rates they were paying previosuly, this was not an acceptable outcome.
#2 = A Lack of Targeted Content: Much of the content published on the website was not locally focused – this is important as most people looking for a service are looking for a local solution. There was also a lack of case-specific content, that would help to demonstate to prospective clients that the firm had the capability and proven results to handle a potentially-similar case.
#3 = Limited Visibility in Search Results: The site was not ranking for types of high-value keywords that were relevant to the firms’ main type of business – which was personal injury law in and around the city of Chicago.
#4 = Minimal Backlinks: The site did have some decent-quality backlinks, but not enough to compete in the market and thus, domain authority was a limiting factor in obtaining visibility.

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The Riley Summers Goals:
We needed to increase organic traffic to the website by 50% within a six month period of time.
We needed to work on and improve the firm’s search engine ranking visibility for specific keywords that were related to personal injury law.
We needed to enhance the overall user experience to encourage potential clients to reach out and engage with the firm.
We also needed to generate a greater volume of qualified leads that would come via improved visibility in Google Search.
40%
Increase in Leads
Obtained via a highly optimized and user-friendly website.
75%
Increase in Organic Traffic
Generated from a structured link-building campaign.
260%
Increase in Page-Read Time
A result of optimized, locally focused content.
The Riley Summers Strategy
We began by implementing a cohestive and comprehensive SEO strategy, focusing on:
Now, The Results!
Organic Traffic Growth
Our SEO team accomplished a 75% increase in organic traffic, surpassing our initial goal of a 50% increase.
Monthly traffic also grew from 500 new, organic visitors to more than 800, with most coming from high-intent searches related to personal injury cases in Chicago.
Improved Keyword Rankings
We also began to see the site on the first page of Google for several high-value keywords, including “Chicago personal injury lawyer” and “car accident lawyer in Chicago.” This improvement led to a substantial increase in qualified traffic from individuals searching for legal assistance in the local area.
Increased Leads
The firm saw a 40% increase in leads generated from the website, that were attributed to both the improved visibility in search engines and the user experience enhancements – certain terms in the call to action “Call Us” button tests provided useful insights as did the contact form button tests. These outcomes helped us to determine the ideal combination of call-to-action statements throughout the website.
To double click into this topic, the contact form submissions doubled, and the firm began receiving more inquiries for cases related to their specific practice areas.
Higher Engagement
The bounce rate on the website decreased by 20%, and average session duration increased to over 3 mins, up from just 50 seconds previously. This tells is that users were more engaged with the new style of content that was being published on the website.
The firm’s blog posts and FAQ sections became some of the most popular areas of the site, bringing in both local visitors and those seeking general legal information – where that traffic was sourced from long-tail Google organic searches.
Organic Traffic Growth
Our SEO team accomplished a 75% increase in organic traffic, surpassing our initial goal of a 50% increase.
Monthly traffic also grew from 500 new, organic visitors to more than 800, with most coming from high-intent searches related to personal injury cases in Chicago.
Improved Keyword Rankings
We also began to see the site on the first page of Google for several high-value keywords, including “Chicago personal injury lawyer” and “car accident lawyer in Chicago.” This improvement led to a substantial increase in qualified traffic from individuals searching for legal assistance in the local area.
Increased Leads
The firm saw a 40% increase in leads generated from the website, that were attributed to both the improved visibility in search engines and the user experience enhancements – certain terms in the call to action “Call Us” button tests provided useful insights as did the contact form button tests. These outcomes helped us to determine the ideal combination of call-to-action statements throughout the website.
To double click into this topic, the contact form submissions doubled, and the firm began receiving more inquiries for cases related to their specific practice areas.
Higher Engagement
The bounce rate on the website decreased by 20%, and average session duration increased to over 3 mins, up from just 50 seconds previously. This tells is that users were more engaged with the new style of content that was being published on the website.
The firm’s blog posts and FAQ sections became some of the most popular areas of the site, bringing in both local visitors and those seeking general legal information – where that traffic was sourced from long-tail Google organic searches.
Conclusion
The Riley Summers team focused on executing our agreed strategy of keyword optimization and content creation with a local focus, augmented by technical SEO improvements on the website itself and, strategic link building offsite, which resulted in the outcome we expected – an increase in organic traffic and, in overall lead volume.
We believe this case study highlights the effectiveness of a deliberate, comprehensive SEO strategy that is tailored to the specific needs of a business targeting local clients.
If you have some questions about SEO and would like to learn more – we are the experts! Reach out to us today and find out how we can help!

Have questions? Contact us today!
We are marketing experts that can become an extension of YOUR business.



