The Challenge

This study is based on a smallish personal injury law firm that is based in Chicago. The firm was having some difficulty attracting and generating new clients via their website. In an effort to resolve this, they approached 10X Marketing Group to help with increasing organicly-generated traffic, improving the overall online visibility on the website, and to generate more leads.

After reviewing Analytics, the firm’s website had quite a low volume of traffic, and the firm’s primary sources of leads were from either referrals or via local advertising efforts. After performing an analysis by 10X, it was determine their online presence was underperforming primarily as a result of poor SEO practices, a noticeable lack of relevant content, and the firm has minimal engagement with potential clients if they had left a review.

The Primary Issues We Needed To Resolve

#1 = Low Website Traffic: After reviewing data in Google Analytics, it was determined that the firm was receiving less than 500 new, organic visitors per month. For the monthly rates they were paying previosuly, this was not an acceptable outcome.

#2 = A Lack of Targeted Content: Much of the content published on the website was not locally focused – this is important as most people looking for a service are looking for a local solution. There was also a lack of case-specific content, that would help to demonstate to prospective clients that the firm had the capability and proven results to handle a potentially-similar case.

#3 = Limited Visibility in Search Results: The site was not ranking for types of high-value keywords that were relevant to the firms’ main type of business – which was personal injury law in and around the city of Chicago.

#4 = Minimal Backlinks: The site did have some decent-quality backlinks, but not enough to compete in the market and thus, domain authority was a limiting factor in obtaining visibility.

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The Riley Summers Goals:

We needed to increase organic traffic to the website by 50% within a six month period of time.

We needed to work on and improve the firm’s search engine ranking visibility for specific keywords that were related to personal injury law.

We needed to enhance the overall user experience to encourage potential clients to reach out and engage with the firm.

We also needed to generate a greater volume of qualified leads that would come via improved visibility in Google Search.

40%

Increase in Leads

Obtained via a highly optimized and user-friendly website.

75%

Increase in Organic Traffic

Generated from a structured link-building campaign.

260%

Increase in Page-Read Time

A result of optimized, locally focused content.

The Riley Summers Strategy

We began by implementing a cohestive and comprehensive SEO strategy, focusing on:

  • Keyword Research and Optimization: Our SEO team performed in-depth keyword research study to identify high-value, location-specific terms like “Chicago car accident lawyer” and “personal injury attorney in Chicago.” These were also used as keywords that we could annotate and report progress on to the client.

    The on-page optimization was performed by updating title tags, meta descriptions, headers and content to reflect these target keywords. Variations of these terms were also utilized to increase keyword relevancy without keyword stuffing.

  • Local SEO: Specific techniques were also employed, beginning with the optimization of the firm’s Google My Business listings and then, incorporating geo-specific keywords across the site – largely in the blog content but also throughout applicable business pages (like attorney bio pages, contact us page and so on).
  • Content: The next step was to evaluate the content already published on the website and align with the client of the typse of content that we would be publishing on the website during the six month contract.

    We developed a content calendar that focused on writing a combination of blog posts, helpful articles and FAQ sections that answered common legal questions that potential clients in Chicago might have. An example may be – “What should I do after a car accident in Chicago?” and “How long does a personal injury claim take?”.

    Our content team also created landing pages for specific practice areas like car accidents, slip-and-fall injuries, and workplace accidents, targeting local traffic – all of which were geographically focused.

  • Link Building Campaign: We then began working on a local backlink outreach campaign, partnering with local businesses and legal directories to help obtain quality, LOCAL backlinks. This is a time-consuming, labor-intensive process however, very rewarding when it comes to local ranking factors.

    We also began contributing guest posts to local blogs and news outlets, which helped build the firm’s online authority and lift overall visibility in local search results.

  • Onsite Technical SEO Enhancements: A technical audit of the website was performed using software that we prefer (Google Search Console) to identify and fix any issues related to site speed, mobile usability, and security. This was also augmented by another useful tool – “Screaming Frog”.

    The use of internal linking via anchor-texts were also improved to ensure users and search engines could easily navigate and scan the website. This process effectively has two functions – to satisfy users (via enhanced user experience) and bots, via the method of connecting related/relevant pages together via clickable links to those pages using specifically targeted terms. When the links are added, these terms are known as “anchor text”.

  • User Experience Improvements: We updated the website design to reduce known friction points (when users wanted to contact the firm by calling or filling out and sending a contact for) and also launched A-B tests to determine what button text on the call-option and contact forms generated the greatest amount of leads using an equal number of website visitors.

Now, The Results!

While we did monitor progress weekkly, in reviewing the six month dataset after we implemened the strategy, the law firm saw significant improvements:

  • Organic Traffic Growth: Our SEO team accomplished a 75% increase in organic traffic, surpassing our initial goal of a 50% increase.

    Monthly traffic also grew from 500 new, organic visitors to more than 800, with most coming from high-intent searches related to personal injury cases in Chicago.

  • Improved Keyword Rankings: We also began to see the site on the first page of Google for several high-value keywords, including “Chicago personal injury lawyer” and “car accident lawyer in Chicago.” This improvement led to a substantial increase in qualified traffic from individuals searching for legal assistance in the local area.

  • Increased Leads: The firm saw a 40% increase in leads generated from the website, that were attributed to both the improved visibility in search engines and the user experience enhancements – certain terms in the call to action “Call Us” button tests provided useful insights as did the contact form button tests. These outcomes helped us to determine the ideal combination of call-to-action statements throughout the website.

    To double click into this topic, the contact form submissions doubled, and the firm began receiving more inquiries for cases related to their specific practice areas.

  • Higher Engagement: The bounce rate on the website decreased by 20%, and average session duration increased to over 3 mins, up from just 50 seconds previously. This tells is that users were more engaged with the new style of content that was being published on the website.

    The firm’s blog posts and FAQ sections became some of the most popular areas of the site, bringing in both local visitors and those seeking general legal information – where that traffic was sourced from long-tail Google organic searches.

Conclusion

The Riley Summers team focused on executing our agreed strategy of keyword optimization and content creation with a local focus, augmented by technical SEO improvements on the website itself and, strategic link building offsite, which resulted in the outcome we expected – an increase in organic traffic and, in overall lead volume.

We believe this case study highlights the effectiveness of a deliberate, comprehensive SEO strategy that is tailored to the specific needs of a business targeting local clients.

If you have some questions about SEO and would like to learn more – we are the experts! Reach out to us today and find out how we can help!

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